How to enable two way communications for pupils and parents

There may be times when it is necessary to directly communicate with pupils and parents / carers. Class Charts provides you with this ability via the Two-Way communications module.

To enable the Two-Way communications module, please contact us.

 

Setting up messaging with pupils and parents

Once the Two-Way communications module has been enabled for your school, you can begin setting up messaging with pupils and parent / carers.

To allow messaging with pupil and parent accounts, click on the three lines menu in the top right hand corner of Class Charts and select Schools settings from the list of available options.

Next, select Messaging from the left hand side menu

You will be presented with several settings that allow you to control how messaging is handled between your teachers and pupils / parents. The available settings are explained in more detail below:

Two way messaging to parents/carers: Enable this setting to allow messaging between teachers and parents / carers.

Two way messaging to pupils: Enable this setting to allow messaging between teachers and pupils.

Parents/carers can initiate two way conversation with: This setting controls the available teachers that parents / carers can message. If set to Disabled, only teachers will be able to initiate a conversation thread.

Pupils can initiate two way conversation with: This setting controls the available teachers that pupils can message. If set to Disabled, only teachers will be able to initiate a conversation thread.

Enable profanity filter: This setting controls whether or not messages that include profanity can be sent.

Allow teachers to send photos and files: Enable this setting to allow teachers to send photos and files when messaging.

Allow parents to send photos and files: Enable this setting to allow parents to send photos and files when messaging.

Allow pupils to send photos and files: Enable this setting to allow pupils to send photos and files when messaging.

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